Frequently Asked Questions
Answers to common inquiries about our legal services
Who can use ElderAidPrime's services?
Our services are designed for pensioners and retirees throughout Switzerland seeking legal assistance with pensions, inheritance, tenancy, and social security matters.
How do I book a consultation?
You can schedule a consultation by filling out our contact form, calling +41762740255, or emailing info@ElderAidPrime.com.
What are your fees?
We offer transparent, fixed fees for standard services such as pension reviews and tenancy advice. Complex cases are billed based on agreed hourly rates.
Which payment methods are accepted?
We accept bank transfers in CHF and credit card payments. Details will be provided in the engagement letter.
How long does a legal review take?
The duration varies by case complexity but initial feedback is typically provided within five working days after document submission.
Is my data kept confidential?
Yes, all client information is handled in accordance with Swiss data protection regulations and our Privacy Policy.
Can you assist with cross-border pension issues?
We have experience handling cross-border pension and inheritance matters within EU and EFTA jurisdictions.
Do you offer representation in tribunals?
Our lawyers can represent clients in administrative and civil proceedings related to pension disputes and social security appeals.
What languages do you support?
We provide services in English, German, French, and Italian.
Where are you located?
Our office is at Museumstrasse 2, 8001 Zurich, Switzerland.