Terms and Conditions for Legal Services for Pensioners

These Terms and Conditions (the "Terms") govern the provision of legal services for pensioners by ElderAidPrime, operated under Business ID CHE-834.740.946, accessible at ElderAidPrime.com. By accessing or using our services, you agree to be bound by these Terms effective as of January 1, 2025.

1. Scope of Services

ElderAidPrime provides legal advice, documentation assistance, and representation services tailored to pensioners. Detailed service descriptions are available on our website.

2. Client Eligibility

Our services are intended for individuals who have reached pension age as defined by local regulations. You must provide valid identification and proof of pensioner status.

3. Fees and Payment

Fees are quoted in CHF and are subject to change with prior notice. Payment is due within 14 days of invoice receipt. Accepted payment methods are listed on our website.

4. Confidentiality

We maintain strict confidentiality of all client information in accordance with applicable data protection laws.

5. Refund Policy

We are committed to client satisfaction. If you are not fully satisfied with our services, you may request a refund under the following conditions:

Refund requests must be submitted within 30 days of service completion.
Requests must include a valid reason and supporting documentation.
Approved refunds will be processed within 14 days after confirmation.
Refunds are issued via the original payment method.
Non-refundable items include court fees, third-party charges, and services fully rendered as per agreement.

To initiate a refund, please submit your request through our contact form with the subject line "Refund Request".

6. Limitation of Liability

To the extent permitted by law, ElderAidPrime’s total liability shall not exceed the fees paid for the specific service giving rise to the claim.

7. Amendments

We reserve the right to amend these Terms at any time by posting updated Terms on ElderAidPrime.com. Continued use of our services constitutes acceptance of the revised Terms.

8. Governing Law

These Terms are governed by the laws of Switzerland. Any disputes shall be subject to the exclusive jurisdiction of the courts in Zurich.

9. Contact Information

Address: Museumstrasse 2, 8001 Zurich, Switzerland

Phone: +41762740255

Business ID: CHE-834.740.946