Privacy Policy

Effective Date: January 1, 2025

Welcome to ElderAidPrime.com ("we", "us", "our"). We are committed to protecting the privacy of our clients and visitors, offering legal services for pensioners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

We may collect the following personal data when you interact with our website or engage our services:

• Identity Data: name, date of birth, national identification numbers.
• Contact Data: address, email address, telephone number.
• Financial Data: bank account, payment details.
• Legal Data: case information, documentation related to your pension or legal matters.
• Usage Data: IP address, browser type, access times, pages viewed.

2. How We Use Your Information

We process your information for purposes including:

• Providing and managing our legal services.
• Communicating with you, scheduling appointments, and responding to inquiries.
• Billing and payment processing.
• Complying with legal and regulatory requirements.
• Improving our website, services, and client experience.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver targeted content. You may set your browser to refuse cookies or alert you when cookies are being sent. For detailed information on how we use cookies and your choices, please refer to our Cookie Policy below.

4. GDPR and Your Rights

If you are located in the European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to access the personal data we hold about you.
• Right to rectify inaccurate or incomplete data.
• Right to erasure (right to be forgotten).
• Right to restrict processing of your data.
• Right to data portability.
• Right to object to processing based on legitimate interests.

To exercise any of these rights, please use our contact form or write to us at the address below.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.

6. Third-Party Disclosures

We may share your information with:

• Service providers and partners who assist in delivering our services.
• Regulatory authorities as required by law.
• Courts or legal advisors in connection with legal proceedings.

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Our systems are regularly reviewed and updated to maintain security.

8. International Transfers

Your data may be transferred to and processed in Switzerland and other countries. We ensure appropriate safeguards, such as standard contractual clauses or adequacy decisions, to protect your data in compliance with GDPR and Swiss data protection laws.

9. Cookie Policy

Our site uses the following categories of cookies:

• Strictly Necessary: required for website functionality.
• Performance: collect anonymous data on website performance and usage.
• Functional: remember choices you make on the site.
• Targeting/Advertising: deliver relevant ads and measure campaign effectiveness.

You may manage your cookie preferences through your browser settings. Please note that disabling cookies may affect site functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with a new effective date. Continued use of our services signifies acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

ElderAidPrime.com
Museumstrasse 2, 8001 Zurich, Switzerland
Phone: +41762740255
Business ID: CHE-834.740.946